The Business Process Maturity Model (BPMM): What, Why and How

Today, management has no standards by which to assess the maturity of their business processes. As a result, they have no method to assess the risk immature processes pose to enterprise IT projects, or to identify the causes of weaknesses in their process workflows that, if addressed, could reduce cost and increase operating efficiency. To provide a needed standard for evaluating the capability and maturity of business processes, we developed the Business Process Maturity Model (BPMM). This model provides an open-standard roadmap for assessing process maturity and guiding business process improvement and is currently being promoted as an OMG standard by the Business Process Management Steering Committee within the Object Management Group (OMG).In our BPTrends Column, we will be discussing the value and use of BPMM as a model for planning, prioritizing, managing and optimizing a company’s overall business process program. In this month’s Column, we introduce the concept and discuss the major components of the BPMM.