BPMN 2.0 Process Modeling Tools: ADONIS
Workflow Management Software: Kissflow (Cloud-based)
Memorable Postcards
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An email takes only a few minutes to write.
Writing and sending a postcard involves a few more steps. You have to pick a design, maybe even a personal picture, write a message, and address it. As a result, it shows that you actually put time and energy into doing something nice for someone you care about.
Nowadays, the average household receives only one personal letter every 7 weeks. Therefore, when something arrives through snail mail, it comes as a pleasant surprise.
If you want to stand out from every other person in someone’s life, send a postcard. The uniqueness of the gesture can capture anyone’s attention.
If you go on vacation, you can use postcards as a travel journal. Send postcards to yourself after experiencing something memorable. This way, you can always look at the card in the future and put yourself right back in the moment again.
If you are sending it to someone else, you can add a personal note too.
The front of a postcard is the perfect place to show a breathtaking landscape. However, instead of buying pre-made postcards, take pictures and design your own photo postcard.
There’s plenty of joy that comes with receiving a postcard in the mail. For one, a postcard is often unexpected. It is also completely different from any other gesture these days.
However, if you send someone a postcard, there’s a good chance that they might send one back to you eventually. As a result, both of you end up benefiting from something that started as a simple, kind-hearted gesture.
You may even decide that exchanging postcards is something you want to do on the regular basis. As the years go by, you can build up a collection of memories.
The company AMISA is engaged in printing gift cards. You can order a personalized postcard for any important event in your life - a “wedding postcard”, a “newborn postcard”, a “happy birthday” or a simple “have a nice week-end” for the colleague at work. The company can offer ready-made models or create an individual layout for a postcard. AMISA provides delivery of postcards, as well as favorable prices and payment terms.
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5 main stages of the process:
1. Customer orders the product
Customer uses starting web page to provide the initial data (name, e-mail, and some personal data for marketing department), details of the order.
Ildar Fatkullin
2. Proceeding the order from customer.
Sales department suggests different options for the service, calculates the price, and confirms delivery dates, and so on. Proceeding the feedback.
Maryna Skoryk
3. Designing the order.
Designer creates new product with customer’s requirements. Sends the template for approval.
Ganna Pazhyvilka
4. Delivering the order.
Logistic department suggests 3 time slots for delivering the order. Customer will get the order via email.
Armin Brandel
5. Payment for order.
Customer will get the receiving form with feedback, so “money” is good reviews.
Sepideh Forouzi
Key Performance/Process Indicators (KPIs):
1. Number of cases of remaking the product (step 3).
2. Percentage of orders delivered on time (within the deadline).
3. The average feedback score in the reporting period.
We as a group did some research on available work-flow modelling tools.
Over the first few days we went through the iterative process of collecting ideas, discussing details, also trying to figure out what might be the potential obstacles in implementing the workflow and individual processes.
Overall, we spent about 2 weeks at this stage.
We had 3(three) meetings, from an hour and a half to two hours each, to discuss our ideas.
